About Me
Hi, I'm Pat. I'm a Senior Staff Product Designer based in the Bay Area. For the past nine years, my focus has been making complex products feel simple and intuitive.
My background is actually in animation, so I naturally look at design through the lens of a storyteller. I care about how people move through an experience, where they get stuck, and what makes them smile. That perspective has shaped my work across fintech, B2B, and consumer products during my time at Visa. I also keep up with modern tools like generative prototyping and AI workflows because better tools simply lead to better results.
Right now, I am looking for my next role at a company that truly values design and tackles meaningful, complex problems.
Experience
A snippet of my career
Senior Staff Product Designer | 2022 – 2025
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Led end-to-end UX for a high-profile Visa x Microsoft B2B pilot that launched to more than 250 small business owners, mapping out complex, multi-platform user flows and high-fidelity prototypes from scratch.
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Designed a global internal prototyping tool from 0-to-1, creating reusable components now used by Visa design teams across North America, the UK, and Singapore.
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Partnered with engineering to transition the internal tool to development, personally redesigning the administrative request flow to improve backend usability.
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Integrated AI tools into daily workflows for fast prototyping, user research synthesis, and persona development to keep the team ahead of emerging design tech.
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Built team mentorship programs and design frameworks that improved collaboration, shared knowledge, and design quality across the broader organization.
Staff Product Designer | 2021 – 2022
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Designed the mobile-first FIS Global Bill Pay Solution from the ground up during a 16-month engagement, managing everything from initial research and strategy to final high-fidelity designs.
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Developed the cryptocurrency and NFT payment strategy for Albertsons, ensuring new digital asset tech worked smoothly within their existing, complex software ecosystem.
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Ran cross-functional workshops to turn user research into concrete product features, then built and validated those concepts through hands-on user testing.
Senior UX Designer | 2018 – 2021
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Served as lead designer for a five-person team on the Visa Concierge mobile app, delivering global, high-traffic experiences for major events like the Super Bowl, Olympics, and FIFA World Cup while cutting user drop-off by roughly 40%.
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Owned end-to-end design for new products and proofs of concept, managing everything from early user research and ideation to wireframes, prototypes, and user testing.
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Simplified checkout and payment experiences for major international initiatives, including Visa Pay in China and the Visa Smart Shopping Cart, ensuring the designs scaled smoothly across different markets and devices.
Senior Visual Designer | 2017 – 2018
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Created over 50 digital and print assets, including website banners, marketing collateral, and educational materials.
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Developed cohesive brand systems, designing logos, style guides, and templates that helped boost internal campaign engagement by 15%.
Skills
Product Design
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End-to-End Product Design
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0-to-1 Product Thinking
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Design Strategy
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User Research & Testing
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Interaction Design
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Prototyping & Wireframing
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Design Systems
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Cross-functional Leadership
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AI-Assisted Design & Emerging Tools
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Figma / Figma Make
Visual Design
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Typography & Color Theory
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Brand Systems
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Visual Communication
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Image Editing
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Print Design
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Adobe Suite
Animation & Storytelling
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Storyboarding
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Conceptual Design
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Motion & Video Editing